Privacy Policy

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Privacy Policy

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Handling Personal Information

Regarding the handling of personal information provided by customers who use our website (domain: [sunac.co.jp], our company shall strive to ensure complete protection of said personal information. In addition, we shall strictly adhere to the laws and guidelines related to the protection of personal information, and we have established the following privacy policy.

1. Customer's Personal Information

When the customer uses our website, the customer is not normally asked to provide any personal information by our company. However, when using our website services such as "inquiries" ("contact us"), "material requests," "e-magazines" and "providing CAM operator information," the customer may be asked to provide personal information necessary for the service, such as the customer's name and address, etc.

2. Use of Personal Information

Our company shall only use personal information, provided by the customer who uses our website, for the following purposes.
a) "Inquiry" or "Contact Us": For communication purposes related to the inquiry.
b) "User Technical School": For processing applications and communication for the User Technical School.
Note, if we are required to use the customer's personal information for a purpose which goes beyond the scope of use described above, we shall notify the customer explain said use or purpose and will proceed only with the express permission of the customer.

3. Providing or Disclosing Personal Information to a 3rd Party

Our company shall not disclose or provide any personal information from the customer to a 3rd party, except for the following cases.

  • a) When we have the express permission of the customer.
  • b) When required to by law
  • c) When required to disclose personal information to our contractor only within the scope of use to execute the express purpose.
  • d) When we determine that it is appropriate for our affiliate or sales representative to provide a reply due the nature of inquiry.
  • e) When our business is inherited or taken over by another business due to a merger, company split, sales transfer or other means.

4. Protection & Management of Personal Information

Regarding the handling of personal information provided by the customer, our company shall strive to exercise thorough management and protection of said personal information, so there is no information leak to any outside parties. In addition, we may commission or charge an external company to handle personal information only within the scope of use to execute the express purpose. In this situation as well, we shall provide protection, thorough management and the appropriate control methods, so there are no information leaks or divulging of said information to any outside parties. Furthermore, we shall provide thorough computer security protection for unauthorized access by outside parties, in order to protect all personal information.

5. Disclosure, Editing, Request to Suspend Use or Deletion of Personal Information

Our company shall perform the prescribed procedure and provide the appropriate support for requests from the customer to disclose, edit, suspend use or delete said personal information.

6. Cookie*1 and IP Address*2 Use

Our company shall perform the prescribed procedure and provide the appropriate support for requests from the customer to disclose, edit, suspend use or delete said personal information.

Our company may use cookies and IP addresses for the following purposes.

  • 1. To identify, troubleshoot or resolve problems, or their causes, that occurred on the web server.
  • 2. To improve the website and email content or function in order to provide better customer service.
  • 3. To customize the website and email content or function so it matches the use or needs of each customer.
  • 4. To use for statistical data and material without identifying any individuals.
  • *1 Cookie refers to a system used for exchanging information about access history between the customer's browser and the web server, in order to improve internet service efficiency.
  • *2 IP address refers to a number that is assigned to be able to identify the device of the receiver (customer), when exchanging data with the computer used by the customer.

7. Inquiries Related to Personal Information

For inquiries regarding your own personal information, submit your inquiry to the Website Administration Department where you registered your personal information.

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